Guarantee Terms & Conditions

Comprehensive legal framework and warranties

Our Guarantee Policy Summary

At Mister Build, transparency is our core principle. It is important to understand precisely when our guarantees apply based on the service you choose.

1. Independent Traders (Trader s Hub) No Guarantee

Mister Build operates as an open directory to help homeowners find vetted professionals. If you contact and hire a trader directly through our platform, Mister Build acts strictly as an advertising directory.

  • We do not get involved in any direct transactions between homeowners and independent traders,we do not recommend. We do not provide recommendations, nor do we vet or endorse professionals from Trader s Hub..
  • You and the trader will sort the payment, contracts, and scheduling directly between yourselves.
  • Consequently, Mister Build does not offer any warranty, money-back guarantee, or liability for work carried out through direct Trader Hub contacts.

2. Fully Guaranteed Services (VIP, Luxury Division & Deals)

When you commission a project directly through our Luxury Division, utilize our fully managed VIP Services, or purchase one of our fixed-price Deals, your contract is managed strictly by us. For these services, we provide a comprehensive safety net:

  • 100% Satisfaction & Money-Back Guarantee: We hold ourselves accountable for the quality, budget, and timeline. Your funds are protected until the work meets our rigorous standards.
  • 12-Month Workmanship Guarantee: All work executed under these managed services is backed by a 12-month defect liability period from the main contractor.

Privacy Policy

These Website Terms and Use ( Terms ) tell you the rules for accessing and using our website www.mister.build (our Website ). These Website Terms of Use were updated on 29 July 2025 Who we are and how to contact us Mister.build is operated and owned by Our Power Limited. (our-power.london) We are a company incorporated in ...

Cookies Policy

We may place a small file called a cookie on your computer to gather information about your browsing habits on our website. A cookie is a minor file that requests permission to be stored on your computer s hard drive. They enable web applications to interact with you as an individual, without retaining any ...

Guarantee Terms and Conditions

Mister.Build Guarantee Terms & Conditions Terms and conditions related to the Mister.Build Customer Guarantee Who are we offering guarantee on the work undertaken? Please note: This guarantee is exclusively applicable to ...

Terms and Conditions of membership

Our Power Group websites. The Terms and Conditions governing membership on the Our Power Group websites have been updated on 29th of July, 2025. The Mister.build website, hereinafter referred to as the Website , is owned and operated by Our Power Group (Company No: 14916073), with its registered office located ...

Website Terms of Use

These Website Terms and Use ( Terms ) tell you the rules for accessing and using our website www.mister.build (our Website ). These Website Terms of Use were updated on 29 July 2025 Who we are and how to contact us Mister.build is operated and owned by Our Power Limited. (our-power.london) We are a company incorporated ...