Privacy Policy
Terms and Conditions of membership on Our Power Group websites.
The Terms and Conditions governing membership on the Our Power Group websites have been updated as of April 17, 2025.
The Mister.build website, hereinafter referred to as the ‘Website’, is owned and operated by Our Power Group (Company No: 14916073), with its registered office located at Aragon Tower, Longshore, SE8 3AH, London (‘Mister Build’, ‘we’).
1. Our Website and Services
(a) Mister.build offers an online directory service that facilitates connections between visitors and users of the Website and local tradespersons who are registered members (‘Member’, ‘you’).
(b) In exchange for the Subscription Fee, which is permanently free of charge (as defined and payable in accordance with clause 5 of these Terms and Conditions), we will feature your business on our Website within designated trade categories and specific geographical regions as mutually agreed upon (the ‘Services’).
(c) These Trader Terms and Conditions (‘Terms and Conditions’), along with our Website Terms of Use and Privacy Policy, delineate the terms under which we will provide the Website and Services to you. By signing these Terms and Conditions or by indicating your agreement online, you consent to be bound by these Terms and Conditions.
(d) Membership is valid for one year, commencing from the date your account is activated on the website. Rest assured, as previously stated, this service is FREE OF CHARGE, FOREVER.
2. Intellectual Property
(a) We hold all intellectual property rights associated with: (i) the Website and our Services, which encompass the database, design, text, graphics, and layout, as well as the software utilized therein; and (ii) the names and trademarks ‘Mister.build’ along with any other name or trademark we may employ in connection with our business and/or Services at any given time (collectively referred to as our ‘Intellectual Property’).
(b) You consent to refrain from utilizing or reproducing our Intellectual Property or any portion thereof without obtaining our prior written approval.
(c) We provide you with a non-exclusive, non-transferable, revocable, royalty-free, limited license to utilize the Marks solely for the purpose of identifying yourself as a Mister.build member for advertising and marketing objectives. Any additional use of the Marks beyond the parameters of this license will require our prior written consent. All rights conferred to you under this clause will automatically cease upon the termination of these Terms and Conditions for any reason.
(d) Any goodwill arising from your use of our Marks will accrue to our advantage.
(e) Any content you upload to our Website will be regarded as non-confidential and non-proprietary. You maintain all ownership rights to your content; however, you are obligated to grant us a limited license to utilize, store, copy, distribute, and make that content accessible to third parties.
(f) You grant us a global, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, create derivative works from, display, and perform any uploaded content in relation to the Services across various media, including for the promotion of the Website or the Service.
(g) We reserve the right to reveal your identity to any third party asserting that any content you have posted or uploaded to our Website infringes upon their intellectual property rights or their right to privacy.
3. Disclaimer
(a) We maintain the authority to reject, remove, or modify any advertisements, text, graphics, or other materials submitted for inclusion on the Website that, in our sole discretion, are deemed obscene, defamatory, infringe upon the copyright or other rights of third parties, or are illegal or fail to meet our standards. You bear full responsibility for securing and backing up your content.
(b) We do not make any representations or endorsements regarding the creditworthiness or value of any visitor to the Website who contacts you as a result of your listing on the Website.
(c) We accept no liability for any transactions that occur between you and visitors to the Website, nor do we assume any responsibility or liability for any losses incurred by you, your customers, or any other individuals arising from your listing on the Website, regardless of the cause.
(d) You must refrain from any actions or omissions that could lead to a customer filing a complaint or claim against you or us. You agree to indemnify us for any losses or damages we may suffer or incur as a result of any claims brought against us related to: (a) your listing on the Website; (b) any materials or information you provide to us during the course of the Services; (c) any services or products you supply to customers.
(e) We do not accept any liability for feedback posted on the Website by customers who engage with you through the Website.
4. Membership Requirements
(a) By submitting your subscription form, you affirm that the information provided during your registration for the Service is complete, accurate, and not misleading in any manner.
(b) It is your obligation to inform us of any changes to this information via postal mail or by emailing office@our-power.london.
(c) Each registration for the Service is intended for a single user only. Upon registration, you will receive a username and password (collectively referred to as ‘ID’). You are accountable for all activities conducted through your ID and for safeguarding it against unauthorized use.
(d) Once we accept your subscription application for the Service, we will register your information on the Website and grant you access to the Service.
(e) You are required to maintain valid public liability insurance relevant to the trade being advertised with us, ensure up-to-date membership in applicable trade organizations, and possess any qualifications mandated by law.
5. Fees
Complimentary Subscription, indefinitely. Once your advertisement is live on the Website, you cannot terminate the membership agreement before the conclusion of the one-month membership period. The removal or deactivation of your advertisement from the website may be executed by Mister.build at our discretion in accordance with the terms outlined herein.
6. Responsibilities
We mutually acknowledge that it is in our best interest for the name and brand of ‘Mister.build’, as well as its members/Traders, to be recognized and respected by the public. You also consent to our right to remove from the Website and disassociate any trader who is deemed undesirable, dishonest, unreliable, unqualified, or otherwise detrimental to the reputation of Mister.build and its members, or who obstructs the growth of our business.
7. Feedback
(a) We will actively seek feedback and references from individuals who interact with you via the Website.
(b) Should we receive a feedback questionnaire from a customer indicating an approval rating below 60%, we will reach out to the customer to ascertain the validity of their rating. You acknowledge and accept that if we determine the customer’s rating to be justified, it will be considered a ‘strike’ against you. Accumulating two or more strikes will result in the removal of your information and termination of your registration with the Website and access to the Service, without any liability on our part.
(c) In the event that a customer submits a feedback questionnaire rating you below 40% and this rating is deemed justified, we reserve the right to immediately terminate your registration with the Website and access to the Service, without any liability to you.
(d) We retain the right to contact any customer who has submitted a questionnaire to verify the authenticity of their feedback.
8. Warranties
(a) We assure that we will employ all reasonable skill and diligence in delivering the Services to you and in maintaining the availability of our Website throughout your Subscription.
(b) However, due to the inherent nature of the Internet, we cannot guarantee that our Website, or any content contained therein, will always be accessible or uninterrupted. We may suspend, withdraw, or limit the availability of all or any portion of our Website for business and operational purposes.
(c) We do not provide any additional warranties regarding the Service and the Website. Specifically, you should not assume the accuracy of the information, and we make no guarantees that the Website is free from viruses or any other harmful elements.
(d) all implied conditions, warranties, representations, or other terms applicable to our Website and/or the Services are hereby excluded from these Terms and Conditions to the fullest extent permitted by law.
(e) You affirm and guarantee that:
(i) you possess the complete right, power, and authority to enter into these Terms and Conditions;
(ii) fulfilling your obligations under these Terms and Conditions will not breach any other agreement to which you are bound;
(iii) the information and materials you submit are, and will remain, entirely accurate and not misleading or false in any respect;
(iv) you will provide and uphold any links on our Website that direct to your owned and operated channels exclusively;
(v) you will deliver all services to end customers promptly, in compliance with applicable laws, and with the level of skill, diligence, and care that would be reasonably expected from a competent and experienced individual or entity engaged in a similar endeavour under comparable circumstances;
(vi) you will exert your utmost efforts to resolve any customer disputes, acting reasonably and in good faith at all times;
(vii) you will fully cooperate with us in all matters concerning the Services, including any investigations we may conduct regarding customer complaints; and
(viii) you will supply all documents, information, items, and materials that we reasonably require in relation to our provision of the Website and Services.
9. Confidentiality
(a) Both parties agree to refrain from: (i) revealing Confidential Information to any external entities; (ii) utilizing any Confidential Information except for the purpose of fulfilling our responsibilities as outlined in these Terms and Conditions or as explicitly allowed herein; and (iii) implementing all commercially reasonable efforts to safeguard the confidentiality of such information in our possession or control, which shall not be less stringent than the measures we apply to protect our own confidential information of comparable significance.
(b) ‘Confidential Information’ refers to any information shared with the other party that is either labeled as confidential or disclosed in a manner that reasonably suggests the disclosing party expects the recipient to maintain its secrecy. (c) The obligations set forth in this clause 9 do not extend to Confidential Information that: (i) becomes publicly available without violating these Terms and Conditions; (ii) is lawfully obtained by the receiving party from a third party who is not bound by a non-disclosure agreement or similar restriction; (iii) is independently developed by the receiving party, as evidenced by written records; or (iv) must be disclosed by a party due to a legal obligation to a court or regulatory authority.
(d) Notwithstanding the above, each party may disclose Confidential Information to their professional advisors who are engaged to provide counsel regarding these Terms and Conditions and to auditors, provided that such advisors or auditors commit to maintaining confidentiality under terms that are at least as stringent as those outlined in this clause 9.
10. Limitation of Liability
(a) We will make reasonable efforts to correct any faults in the Service and the Website. In the event of a breach of these Terms and Conditions, you acknowledge that your sole remedy is for damages incurred. Our total liability to you under or related to these Terms and Conditions, the Website Terms of Use, and the Privacy Policy, whether arising from contract, tort (including negligence), or otherwise, shall be confined to an amount equal to the Subscription Fee paid or payable for your use of the Service for the relevant year.
(b) We shall not be liable for any loss or damage, whether arising from contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, that occurs in connection with (i) your use of, or inability to use, our Website or Service; or (ii) your reliance on any content presented on our Website.
(c) Specifically, we will not be liable for (i) any loss of profit, sales, business, or revenue (whether direct or indirect); (ii) any indirect, economic, or consequential loss of any nature (regardless of whether you were advised of the potential for such loss); (iii) loss of business opportunity; (iv) loss or damage to goodwill or reputation; (v) loss or corruption of data; or (vi) loss of expected savings. This includes any business losses such as lost data, lost profits, or business interruptions resulting from your use or inability to use the Service and/or the Website, or from any actions taken (or not taken) as a consequence of using the Service.
(d) Notwithstanding the aforementioned provisions of this clause 10, our liability shall not be limited in cases of fraud or for death or personal injury resulting from our negligence.
11. Reservations
(a) We maintain the authority to modify, alter, or enhance the Service as our business evolves or as circumstances necessitate. Consequently, we may periodically amend these Terms and Conditions, and we will inform you of such changes in writing.
(b) Should any clause within these Terms and Conditions be determined by a competent court or authority to be invalid or unenforceable, we agree that such clause shall be severed from the remaining provisions, which shall continue to be fully effective.
(c) Neither party shall be held liable for any failure to fulfil their obligations under this agreement if such failure arises from events beyond reasonable control, including but not limited to riots, wars, civil disturbances, floods, earthquakes, or other similar occurrences (excluding failures due to negligence or financial issues of either party).
12. Privacy Policy
The personal information you provide to us will be utilized solely in accordance with our Privacy Policy, which is accessible on our Website. We encourage you to review this Privacy Policy thoroughly, and if you have any inquiries, please contact us via email at office@our-power.londonor by phone at 07507383743.
13. Termination
Without prejudice to any of our rights or remedies, we reserve the right to terminate these Terms and Conditions and your access to our Website and the Service with immediate effect (or after a notice period deemed appropriate by us) by providing you with written notice if:
(a) the situations described in clauses 6(c) and 7(b) are applicable;
(b) you instigate a complaint or legal claim from a customer against either you or us.
(c) you engage in a significant violation of these Terms and Conditions or the Website Terms of Use, and if such violation can be remedied, you do not rectify it within 7 days after receiving written notice;
(d) you repeatedly violate any of these Terms and Conditions or the Website Terms of Use in a manner that reasonably leads us to conclude that your actions are inconsistent with an intention or ability to adhere to those terms;
(e) you fail to deliver goods or services (in whole or in part) to a customer who has already made payment;
(f) you provide any false or misleading information, or make any misrepresentation regarding your membership with us and/or the business and services you offer;
(g) in our reasonable judgment, you engage in or allow any actions that could jeopardize or invalidate the registration of the Marks, or you undertake any actions that could facilitate or lead to an application for the removal of the Marks, or that could undermine our rights or ownership of the Marks or Intellectual Property;
(h) in our reasonable opinion, you become involved in any situation that: (i) negatively impacts our reputation or any aspect of our business; (ii) exposes us or any aspect of our business to disrepute, scandal, ridicule, or contempt, or tends to shock, insult, or offend the public in any region where we operate; or (iii) adversely affects our reputation, brand, or services. Such conduct will be considered a material breach that cannot be remedied for the purposes of clause 13(c). Our decisions regarding all matters arising under this clause shall be final; and
(i) we are unable to provide the Website or deliver the Services for more than five consecutive business days or a total of 14 business days due to any reason, including the events outlined in clause 13(c).
(k) Either party may terminate these Terms and Conditions immediately by providing written notice to the other party if the latter, being a corporation, passes a resolution for winding up (except for the purpose of a solvent amalgamation or reconstruction), or if a court issues an order to that effect. In the case of a partnership or unincorporated association, termination may occur if it is dissolved, or if a natural person dies. Additionally, termination is warranted if either party becomes insolvent, convenes a meeting, or proposes an arrangement with creditors, or if a liquidator, receiver, administrator, or similar officer is appointed over any of its assets, or if it ceases or threatens to cease business operations.
(l) Upon termination of these Terms and Conditions for any reason, the following shall occur:
– (i) your access to our Website and Services will be immediately revoked;
– (ii) you must stop using the Mister.build name and Marks, and refrain from presenting yourself as a mister.build member or implying any affiliation with us;
– (iii) you are required to cease all use of our Intellectual Property, including the Marks, and take necessary actions to eliminate our Intellectual Property from your documents, vehicles, website, etc.;
– (iv) you must immediately halt services to any customers or potential customers referred to you through our Website and Services, although you are obligated to complete any ongoing services or commitments made prior to termination;
– (v) you are to return all equipment, documents, materials, and property belonging to us that were provided in connection with the Services under these Terms and Conditions.
(m) Action will be taken against you if you fail to comply with any of the conditions outlined in clause 14(l).
(n) Any provision of these Terms and Conditions that is explicitly or implicitly intended to take effect or persist after the termination of these Terms and Conditions shall remain fully effective.
(o) The termination of these Terms and Conditions will not impact any rights, remedies, obligations, or liabilities of the parties that have accrued prior to the termination date, including the right to seek damages for any breach of these Terms and Conditions that occurred on or before the termination date.
14. General Provisions
(a) We reserve the right to transfer and/or assign our rights and/or obligations under these Terms and Conditions without impacting your rights. You are prohibited from transferring any of your rights or obligations under these Terms and Conditions.
(b) Should you violate these Terms and Conditions and we choose to overlook this, we retain the right to exercise our rights and remedies at a future date or in any other instance of your breach of these terms.
(c) These Terms and Conditions, in conjunction with the Website Terms of Use, Privacy Policy, and any supplementary terms related to the Service, constitute the complete agreement between us concerning the subject matter herein.
(d) The governing law for these Terms and Conditions shall be English law.
(e) We will endeavor to resolve any disputes promptly and effectively. Should you wish to initiate legal proceedings regarding these Terms and Conditions, such actions must be taken within the United Kingdom.
(f) Occasionally, we will utilize the information you provide about yourself to send you marketing communications regarding our products and services, as well as those offered by carefully selected partners or third parties that we believe may be of interest to you.
(g) The engagement agreement with Mister.build establishes a B2B contract, subject to the applicable laws of the UK.
